Rootly prices per product: Incident Response is $20/user/month (status pages included) and On-Call is another $20 — running both is $40/user/month, with AI SRE as a further product. It is a strong Slack/Teams-native incident workflow for larger orgs, and that is the honest case for it. OpsPing is the paging-first counter: on-call scheduling, escalations, mobile critical alerts, status pages, and postmortems are one product at $8–$15/responder, with an Opsgenie-compatible API and private deployment. If your center of gravity is the 3am page rather than the incident channel, the math and the architecture both point here.
Side by side
| OpsPing | Rootly | |
|---|---|---|
| Pricing model | One product, $8–$15/responder/month flat | Per product: Incident Response $20 + On-Call $20/user/month (Essentials) |
| Status pages | Included | Included in Incident Response |
| Free tier | Up to 5 responders, unlimited push | Trial; no permanent free tier on the pricing page |
| On-call schedules/escalations | Core, with PTO and override conflict detection | On-Call product |
| Mobile paging | iOS Critical Alerts, Android DND-bypass alarms — core | Mobile app with push |
| Alert API compatibility | Opsgenie v2-compatible (GenieKey scheme) | Own API |
| Incident workflow (Slack/Teams) | Two-way Slack app; Teams webhooks outbound | Deepest-in-class Slack/Teams workflow, AI SRE line |
| Postmortems | One-click from audit trail, MD/PDF | Retrospectives + AI |
| Private deployment | Private single-tenant deployments available | No |
Rootly list prices checked October 16, 2026 (rootly.com/pricing: "Incident Response and On-Call are each $20 per user/month"; status pages included in Incident Response; AI SRE priced separately).
What moves over cleanly
Monitoring integrations repoint to the Opsgenie-compatible API or the native mappers (Datadog, Alertmanager, Grafana, CloudWatch/SNS). Schedules, rotations, and escalation chains import or rebuild via API. Your Slack app gets re-pointed — OpsPing's delivers alert cards with ack/snooze/resolve acting as the linked user, slash commands, and per-incident channels.
Choose Rootly if…
- Incident response is a organization-wide workflow and you want the strongest Slack/Teams command layer, with AI assistance on the roadmap you believe in.
- You buy per-product and only need Incident Response ($20) — on-call elsewhere.
Choose OpsPing if…
- You want on-call + incidents + status pages + postmortems as one product at $8–$15/responder — not $40/user once you add On-Call to Incident Response.
- Mobile wake-up reliability (critical alerts, DND bypass) is the top requirement.
- You need an Opsgenie-compatible API or a private single-tenant deployment.
FAQ
Is Rootly more expensive than OpsPing?
For a team wanting both incident response and on-call: yes, materially — $40/user/month (Essentials, both products) vs OpsPing's $15 (Business) flat, and Rootly's AI SRE is a further product. For Incident Response alone at $20, the gap narrows but OpsPing still includes on-call, status pages, and postmortems at $8–$15.
What does Rootly do better than OpsPing?
Slack/Teams-native incident workflow depth, the AI SRE product line, and incident-command features aimed at larger orgs. OpsPing deliberately does not try to be an incident-channel suite — it is built around the page and the on-call rotation.
Can we run both during evaluation?
Yes. OpsPing is free for up to 5 responders with unlimited push — point a shadow rotation at it for one on-call cycle and compare real pages, not demos.